Save time – develop your team – deliver quality service
Food and Beverage Trainer provides the following hospitality services to assist you and your organization with delivering quality 5 star service;
Short and long term hospitality training services are available for hotels, resorts, bars, restaurants and colleges.
Training’s include the following:
- 5 Star Guest Service Standards (Food and Beverage, Guest Service, Recreation and Housekeeping)
- Effective Communication
- Hygiene and Grooming
- Cocktail Training
- Food and Beverage Product Knowledge
- Sequence of Service
- Hotel English (Basic, Conversation & Business)
Do you need assistance with setting up a bar or restaurant? Or perhaps some guidance on how to improve service standards; design menus; cost menus; prepare job descriptions; set up standard operational procedures; structure effective trainings?
Food and Beverage Trainer provides a range of hospitality consultancy services within South East Asia that will improve the quality of service and service standards; company image and reputation; marketing; concept; administration and organizational structure; return on investment to hospitality owners and investors.
Are your guest receiving good, satisfactory or bad service? Are your employees doing their job efficiently and following best practises? What areas of service needs to be improved? What is lacking in the delivery of service excellence?
Find out how well your organization rates with detailed and descriptive Mystery Guest Audits. (Read more…)