Save time – develop your team – deliver quality service
Food and Beverage Trainer provides 5 star quality service trainings and resources for resorts, hotels, cruise ship, bars, restaurants and vocational colleges.
The collection of trainings emphasize on guest service standards, product knowledge and effective communication methods.
In addition to the powerpoint trainings Food and Beverage Trainer provides the following hospitality services to assist you and your organization with delivering quality 5 star service;
Short and long term hospitality training services are available for hotels, resorts, bars, restaurants and colleges.
Trainings include the following:
- 5 Star Guest Service Standards
- Effective Communication
- Hygiene and Grooming
- Cocktail Training
- Food and Beverage Product Knowledge
- Sequence of Service
- Hotel English (Basic, Conversation & Business)
Do you need assistance with setting up a bar or restaurant? Or perhaps some guidance on how to improve service standards; design menus; cost menus; prepare job descriptions; set up standard operational procedures; structure effective trainings?
Food and Beverage Trainer provides a range of hospitality consultancy services within South East Asia that will improve the quality of service and service standards; company image and reputation; marketing; concept; administration and organizational structure; return on investment to hospitality owners and investors.
Mystery Guest Audits
Are your guest receiving good, satisfactory or bad service? Are your employees doing their job efficiently and following best practises? What areas of service needs to be improved? What is lacking in the delivery of service excellence?
Find out how well your organization rates with detailed and descriptive Mystery Guest Audits.
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