by Ursula | Nov 20, 2019 | The Latest
On going Guest Service Training is the key to having happy and satisfied guests. Guest Service and Front Office employees are the general point of contact to help guests get the information or service they need to make their stay enjoyable. However employees...
by Ursula | Nov 14, 2018 | The Latest
Did you know that when serving coffee the handle is to be served in the 3 O’clock position to the guest? Where do you place the teaspoon? And what sugars should you offer? Get this free training when you sign into the free training...
by Ursula | Jul 19, 2017 | The Latest
Free New trainings added for subscribers “Food Allergies Awareness”. Includes: SOP Dealing with Food Allergies and Special Dietary Food Allergies Poster Incident Report Form To access these materials simply log in to your free training page. [ezcol_1third]...