Hotel Reviews

Hotel Reviews

How to Respond to Negative Hotel Reviews How to respond to negative hotel reviews In general, you want to show prospectives that your hotel reads, internalizes, and responds to reviews. You should personalize your responses to the guest review, and show your brand...
Sequence of Service

Sequence of Service

Free Sequence of Service Flow Charts for Subscribers Only! To download these flow charts Log into your subscribers only page [ezcol_1quarter] [/ezcol_1quarter] [ezcol_1quarter][/ezcol_1quarter] [ezcol_1quarter][/ezcol_1quarter] [ezcol_1quarter_end]...
13 WAYS TO PISS OFF THE BACK OF HOUSE

13 WAYS TO PISS OFF THE BACK OF HOUSE

Posted by thecheflife on 09/17/2013 · 48 Comments 13 Ways to Piss Off the Back of House   1.) Steal My Mise – I get that you are busy, and I get that because I too am busy. So don’t come back into the kitchen and jam your unclean hand into my cold table to...
Special offer

Special offer

Special Offer for Subscribers 20% discount Save $12 on training materials for hotel NEW STAFF when you subscribe to Food and Beverage Trainer.   5 Star Service Standards Training Duration: 10 x 5-10 min trainings Includes: 10 guest service trainings – guest...
Restaurant Job Descriptions

Restaurant Job Descriptions

Restaurant Job Descriptions 14  Restaurant Job Descriptions / Food and Beverage available in PDF format. The forms are also available in Excel and Word document which you can edit according to your business needs. Click on the images to go directly to the page....
Free Restaurant Forms

Free Restaurant Forms

Free Restaurant Forms 20 Free restaurant forms / food and beverage forms available in PDF format. The forms are also available in Excel and Word document which you can edit according to your business needs. List of Restaurant forms; [ezcol_1half] Appraisal Breakage...